Terms of Service

Part A – About These Terms#

These Terms and Conditions, referred to as the ‘Terms,’ govern your use of redoutableshop.com, purchases made through the website, accounts, reviews and other customer content, delivery, cancellation, returns and refunds, and the legal relationship between you and REDOUTABLE LIMITED.

These Terms should be read together with our Privacy Policy, Cookie Policy, Shipping and Delivery Policy, Returns and Refund Policy, Review Policy, Accessibility Statement, and any product-specific or promotional conditions shown before purchase.

If there is a conflict between these Terms and mandatory consumer law, mandatory consumer law will apply.

If product-specific terms expressly differ from these Terms, the product-specific terms will apply to that product, provided they are lawful and were clearly disclosed before you ordered.

These Terms apply primarily to consumers purchasing wholly or mainly for personal use. If you are purchasing principally for a business, trade, craft, profession or commercial resale, please contact us before ordering because separate business terms may apply.

Who we are#

RedoutableShop is a trading name of REDOUTABLE LIMITED, registered in England and Wales. Our registered office is a legal correspondence address and is not automatically a customer returns centre.

Unless a product page clearly and prominently identifies a different seller before checkout, REDOUTABLE LIMITED is the contracting seller for products sold through the website.

We may request reasonable verification of identity, age, payment authority, billing details, delivery information or entitlement to receive a restricted product.

How to contact us#

You can contact us through our website at https://redoutableshop.com/, our contact page at https://redoutableshop.com/contact, or by email at info@redoutableshop.com.

Our customer-service hours and expected response times may be published on our contact page.

When contacting us about an order, please provide your name, order number, email address and a clear description of the issue.

Eligibility#

You must be at least 18 years old and legally capable of entering into a binding contract to place an order.

By ordering, you confirm that the information you provide is accurate and complete, you are authorised to use the selected payment method, the purchase and delivery are lawful in the destination country, and you are purchasing for lawful purposes.

• We may request reasonable verification of identity, age, payment authority, billing details, delivery information or entitlement to receive a restricted product.

Changes to these Terms#

The Terms in force when we accept your order will apply to that order.

We will not retrospectively change an accepted contract unless the change is required by law, entirely beneficial to you, or you expressly agree to it.

We may amend these Terms for future orders to reflect changes in law, regulation, security, technology, payment services, delivery arrangements or our business operations.

The latest version and its effective date will be published on the website.

Part B – Our Business and Fulfilment Model#

REDOUTABLE LIMITED operates a hybrid retail and fulfilment model.

Products from the same order may be supplied by different fulfilment locations, packaged separately, have separate tracking numbers, arrive on different dates, and be subject to different customs-routing arrangements.

Unless clearly stated otherwise before checkout, REDOUTABLE LIMITED remains the seller, you do not contract directly with our supplier, payments are made to us or our authorised payment processor, customer complaints should be directed to us, and we remain responsible for providing the remedies required by applicable consumer law.

Supplier standards and product selection#

We aim to work with suppliers and partners that meet our commercial, quality, traceability and product-safety requirements.

Supplier vetting may include identity and business verification, product-information review, sample inspection, compliance-document review, packaging and labelling checks, fulfilment-performance monitoring, customer-feedback analysis, and corrective-action procedures.

Supplier vetting does not mean that every product is manufactured by REDOUTABLE LIMITED or that all products have the same country of origin.

The applicable product page should be consulted for available information about materials, origin, dimensions, care, warnings and dispatch arrangements.

Part C – Products and Product Information#

We take reasonable care to ensure that product descriptions, images, dimensions, prices and other material information are accurate.

Product images are illustrative. Actual appearance may vary because of lighting, screen calibration, photography, production batches, monitor settings, natural materials, handmade manufacture, or minor supplier improvements.

Measurements, dimensions and weights may be approximate unless expressly stated to be exact.

Packaging may differ from the packaging shown online.

We may make minor changes to a product where necessary to comply with law, improve safety, improve durability, replace unavailable packaging, or implement a non-material manufacturing improvement. We will not make a materially adverse substitution without your agreement.

Handmade and natural variation#

Products described as handmade, artisan, naturally finished, distressed, vintage-look or made with natural materials may display individual variations.

Variations in grain, colour, shape, texture, stitching, pattern, tone or finish may form part of the intended character of the product and will not necessarily constitute a defect.

This clause does not excuse damage, poor workmanship, misleading descriptions, unsafe products or failures to meet mandatory quality standards.

Sizing and fit#

Sizing may differ between manufacturers and countries.

You should review the measurements and product-specific size guide rather than relying solely on a size label.

Where available, size recommendations are guidance only and do not guarantee a particular fit.

Nothing in this clause limits your cancellation rights or remedies where a product is faulty, materially misdescribed or does not match the measurements supplied.

Product availability#

Products remain subject to availability until we accept your order.

Stock held by external fulfilment partners may change before our systems are updated.

Placing a product in your basket does not reserve it.

If a product becomes unavailable, we may reject the order before acceptance, contact you about an estimated restock, offer a suitable alternative, or cancel and refund the affected item.

We will not send a materially different substitute without your consent.

Product use and safety#

Products must be used only for their stated purpose, in accordance with supplied instructions, subject to warnings and age restrictions, and with any required protective equipment or adult supervision.

Decorative, costume, cosplay, replica, theatrical, foam, latex or display items must not be treated as genuine weapons, certified protective equipment or safety equipment unless expressly described and certified as such.

Products intended for adults must be kept away from children where appropriate.

You must not remove, obscure or disregard safety labels, age restrictions or traceability information.

If you believe a product is unsafe, stop using it and contact us immediately.

Part D – Prices and Payment#

The price payable is the price displayed at checkout when you submit your order, subject to correction of an obvious error before acceptance.

Prices may be displayed in pounds sterling or another supported currency.

Checkout will identify the currency in which payment will be processed.

Currency conversions displayed before checkout may be estimates. Your bank or payment provider may apply its own exchange rate, foreign-transaction fee, cross-border processing fee, or another provider charge.

We may change prices at any time, but a price change will not affect an order we have already accepted, except where an obvious pricing error applies.

Taxes, duties and delivery charges#

The checkout will display the product price, applicable taxes collected by us, delivery charges, discounts, and the total amount payable to us.

UK VAT will be included where legally chargeable and where we are required to collect it.

International orders may be supplied duties paid or duties unpaid, depending on the arrangement disclosed at checkout or in our Shipping and Delivery Policy.

Customs authorities and carriers may make final assessments that are outside our direct control.

Payment#

Available payment methods are displayed at checkout.

Payments may be processed by independent payment-service providers. Their security and authentication processes may apply.

You confirm that you are authorised to use the selected payment method.

We or our payment providers may conduct payment authorisation, identity verification, fraud screening, sanctions screening, address verification, and security authentication.

Depending on the payment method, funds may be authorised when you order, captured when we accept the order, captured before dispatch, or processed in another manner clearly disclosed at checkout.

If payment is refused, reversed, cancelled or not completed, we may suspend or cancel fulfilment.

Nothing in these Terms prevents you from exercising lawful rights relating to an unauthorised payment or valid card-provider dispute.

Part E – Placing an Order#

Before submitting an order, you will be given an opportunity to review available information including products, sizes or variants, quantities, personalisation, delivery address, delivery method, charges, and total price.

You are responsible for checking this information carefully.

The final checkout button will make clear that submitting the order creates an obligation to pay.

Order acknowledgement and acceptance#

Submitting an order constitutes an offer to purchase the products in your basket.

An automated order acknowledgement confirms that we have received your order. It does not necessarily mean that we have accepted it.

We accept an order when we send an express order-acceptance notice, a dispatch confirmation, or another communication clearly confirming acceptance.

A binding sales contract is formed when we accept the order.

Where an order is dispatched in separate parcels, we may accept and form separate contracts for different products as each parcel is confirmed.

When we may decline or cancel an order#

Before acceptance, we may decline an order for a legitimate reason including unavailable stock, payment failure, an obvious pricing or description error, suspected fraud, suspected identity theft, sanctions or export restrictions, carrier restrictions, product-safety concerns, delivery limitations, unlawful destination-country restrictions, suspected automated purchasing, unauthorised commercial resale, or breach of a clearly disclosed quantity restriction.

If we have taken payment for an order that we do not accept, we will refund the amount to the original payment method without undue delay.

We will not cancel an accepted order arbitrarily. Where cancellation becomes necessary after acceptance, we will comply with applicable law and refund affected products.

Order changes#

Contact us immediately if you identify an error after ordering.

We cannot guarantee that we can change an address, a size or variant, a personalised product, a delivery method, or an order that has entered fulfilment.

Our inability to amend an order does not remove any statutory cancellation right that applies.

Part F – Delivery and International Orders#

Available delivery countries and regions are shown at checkout or in our Shipping and Delivery Policy.

Delivery availability may change because of carrier coverage, product restrictions, sanctions, customs requirements, import rules, safety requirements, or operational constraints.

We may decline or cancel an order if supplying it would breach applicable law.

Delivery estimates#

Processing and delivery estimates are displayed on the product page, at checkout or in the Shipping and Delivery Policy.

Unless expressly identified as guaranteed, delivery dates are estimates.

Estimated delivery time may include order processing, manufacture or finishing, supplier handling, international transit, customs processing, and local delivery.

Unless another period is agreed, UK consumer orders will be delivered without undue delay and ordinarily within 30 days after the contract is made.

Split shipments#

Products may arrive separately because they are fulfilled from different locations.

Separate parcels may have different couriers, different dispatch dates, different delivery estimates, different tracking numbers, and separate customs documentation.

A delay affecting one parcel does not necessarily delay or cancel the rest of the order.

Delivery delays#

International shipments may be delayed by matters such as customs inspection, border controls, severe weather, carrier disruption, transport congestion, industrial action, security inspections, local delivery conditions, or incomplete customs information.

We will take reasonable steps to provide available updates and help resolve significant delays.

If delivery by an agreed date was essential and we fail to meet it, or if we fail to deliver within an appropriate additional period where the law requires one, you may be entitled to cancel the affected contract and receive a refund.

Delivery addresses#

You must provide a complete and accurate delivery address.

Contact us immediately if the address is incorrect.

We are not responsible for delay caused solely by materially incorrect information supplied by you, although we will take reasonable steps to assist.

Delivery may be completed to a person at the address, to an authorised recipient, to a collection point, to a neighbour, to an agreed safe place, or in accordance with reasonable carrier instructions.

Failed delivery#

If delivery is unsuccessful, you must follow reasonable collection or redelivery instructions.

If a parcel is returned as undeliverable, we may offer redelivery, subject to reasonable additional charges, or cancellation and refund, subject to lawful deductions for irrecoverable costs caused by an incorrect address or refusal of properly disclosed import charges.

We will not impose arbitrary or punitive deductions.

Customs clearance#

You must provide accurate information reasonably required for customs clearance.

Where necessary, you authorise us and our logistics providers to submit shipment information, provide customs declarations, appoint a customs broker, and communicate with customs authorities for the limited purpose of delivering the relevant order.

If you refuse import charges that were clearly disclosed as your responsibility, a shipment may be returned, delayed, destroyed or abandoned in accordance with applicable customs and carrier rules.

Any refund deduction will be limited to reasonable, evidenced and irrecoverable costs where such a deduction is lawful.

Risk and ownership#

Risk of loss or damage normally passes to you when the products enter your physical possession or the possession of a person you identified to receive them.

If you independently appoint a carrier that we did not offer, risk may pass at a different time where applicable law provides.

Ownership passes when we have received payment in full and the product has been delivered, unless mandatory law provides otherwise.

Part G – Cancellation and Returns#

If you are a UK consumer, you normally have the right to cancel an online purchase without giving a reason.

For goods, the cancellation period normally ends 14 days after the day on which you, or a person nominated by you other than the carrier, receives the goods.

Where an order is delivered in multiple lots or pieces under one contract, the period normally begins when the last lot or piece is received.

Where separate contracts are formed for separate products, each product may have its own cancellation period.

How to cancel#

To cancel, send us a clear statement before the cancellation period expires by email to info@redoutableshop.com or through our contact page at https://redoutableshop.com/contact.

Include your name, order number, the products being cancelled, and a reliable contact method.

You may use the model cancellation form at the end of these Terms, but you do not have to use it.

Returning cancelled goods#

After notifying us of cancellation, you must return the products without undue delay and normally no later than 14 days after the day you notified us.

You must follow our authorised return instructions.

Because we use multiple fulfilment locations, the correct return address may differ from our registered office, the dispatch address, the supplier’s address, or the address printed on the parcel.

An unauthorised return may be delayed, refused by a fulfilment centre or incur avoidable costs.

Exceptions to cancellation#

The cancellation right may not apply, or may be lost, where allowed by law, including for products made to your specifications, clearly personalised products, products liable to deteriorate or expire rapidly, sealed products unsuitable for return for health-protection or hygiene reasons once unsealed, sealed audio, video or software products once unsealed, products inseparably mixed with other items after delivery, and other categories excluded by applicable consumer law.

An exception applies only where the legal requirements for that exception are satisfied.

Opening ordinary packaging to inspect a product does not automatically remove your cancellation right.

Return condition#

You may inspect a product as you reasonably would in a physical shop.

You may be responsible for a reduction in value resulting from handling beyond what is necessary to establish the product’s nature, characteristics and functioning.

For clothing, footwear and accessories, reasonable inspection ordinarily means trying the product on carefully without extended wear, washing, alteration, staining, removing permanent hygiene protection, damaging tags unnecessarily, or exposing the item to strong odours, cosmetics or contaminants.

These requirements do not remove your rights where a product is faulty, damaged, unsafe, incorrect or misdescribed.

Return costs#

For an ordinary change-of-mind return, you are responsible for direct return costs where this was disclosed before purchase.

Where an item is faulty, damaged, incorrect or materially misdescribed, we will bear reasonable return costs and provide appropriate instructions.

Our Returns and Refund Policy will identify available return methods and, where reasonably possible, any applicable charges.

We recommend using suitable protective packaging and retaining proof of postage.

Refunds after cancellation#

Where you validly cancel, we will refund the price paid for the cancelled products and the cost of the least expensive standard delivery option we offered for those products, where required by law.

We are not required to refund the additional cost of an enhanced or expedited delivery method selected by you.

For returned goods, we may withhold the refund until we receive the goods or you provide evidence that they were sent back, whichever occurs first.

Refunds will be made without undue delay and within the period required by law.

Refunds will normally be made to the original payment method unless otherwise agreed.

We do not charge a refund administration fee.

Your payment provider may require additional time to display the credit.

Voluntary returns#

We may offer a returns period that exceeds the statutory minimum.

Any extended period, exclusions, product-condition requirements and return charges will be stated in the Returns and Refund Policy applicable when you order.

A voluntary returns policy does not replace or restrict statutory cancellation rights, rights concerning faulty goods, or other mandatory consumer remedies.

Part H – Faulty, Damaged or Incorrect Products#

We are responsible for supplying products that conform to the contract.

For UK consumers, products must be of satisfactory quality, fit for their ordinary purpose, fit for a particular purpose made known to us, match their description, correspond with any relevant sample or model, be safe, be sufficiently durable, and comply with applicable legal requirements.

Reporting a problem#

Contact us promptly if a product is damaged in transit, faulty, unsafe, incorrect, incomplete, or materially different from its description.

Please provide, where reasonably available, your order number, the affected product, a description of the problem, photographs or video, packaging information, and the batch, serial or traceability code.

Evidence requests will be reasonable and proportionate. They will not be used to obstruct your statutory rights.

Available remedies#

Depending on the circumstances and applicable law, remedies may include the short-term right to reject, repair, replacement, price reduction, final rejection, or refund.

We will not require you to pursue an overseas manufacturer or supplier where REDOUTABLE LIMITED is your contracting seller.

Where products are faulty or supplied incorrectly, we will provide reasonable return, collection or disposal instructions.

Do not dispose of a product unless we authorise disposal or immediate disposal is reasonably necessary for safety.

Matters that are not normally defects#

Subject to your statutory rights, the following are not normally manufacturing defects: fair wear and tear, accidental damage, misuse, failure to follow clear care instructions, unauthorised repair or alteration, damage caused by improper storage, or expected variation in handmade or natural materials.

This clause does not apply where a product was insufficiently durable, unsafe, misdescribed or otherwise failed to meet legal standards.

Part I – Product Safety and Recalls#

If you believe a product presents a safety risk, stop using it immediately, keep it away from children and vulnerable persons, retain the product and packaging where safe, and contact us immediately.

Do not attempt an unsafe repair.

Corrective actions and recalls#

We may contact you about a safety warning, updated instructions, a repair, replacement parts, corrective labelling, a product withdrawal, or a recall.

You must follow reasonable safety instructions.

Safety instructions may require you to stop using, isolate, return or safely dispose of the product.

Safety-related remedies are not limited by an ordinary returns deadline.

We may share relevant product and incident information with manufacturers, regulators, insurers, fulfilment partners or safety authorities where reasonably necessary and lawful.

Part J – Accounts and Website Use#

You may be able to order as a guest or through an account.

You must provide accurate information, keep login details confidential, use an appropriately secure password, and notify us of suspected unauthorised access.

We may suspend or close an account where reasonably necessary because of fraud, unlawful activity, material breach, security risk, abuse of staff or customers, sanctions concerns, manipulation of promotions, review fraud, or misuse of returns or payment systems.

Account suspension will not remove rights relating to accepted orders.

Acceptable website use#

You must not commit fraud or any unlawful act, introduce malware or harmful code, interfere with website security or availability, gain unauthorised access to data or accounts, impersonate another person, harvest personal data unlawfully, manipulate stock, pricing, promotions or reviews, use automated systems to defeat purchasing limits, submit false refund, non-delivery or chargeback claims, infringe intellectual-property rights, harass or threaten staff, customers or third parties, or use the website in a way that causes material operational harm.

Website availability#

We aim to keep the website secure and available but cannot guarantee uninterrupted or error-free access.

We may suspend or restrict access for maintenance, upgrades, security, legal compliance, emergency response, or operational reasons.

This does not affect our obligations under accepted sales contracts.

Part K – Intellectual Property and Customer Content#

The website’s original branding, text, software, graphics, photographs, videos, layout, databases, and other content are owned by or licensed to us and protected by applicable intellectual-property law.

We grant you a limited, non-exclusive, non-transferable licence to access the website for personal shopping and lawful non-commercial use.

You must not reproduce, distribute, modify, sell, scrape, commercially exploit or republish protected content without permission, except where law expressly permits.

Third-party trademarks, photographs and product content remain the property of their respective owners.

Reviews and customer content#

If you submit a review, photograph, comment, video or other content, you retain ownership of your content.

You grant us a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, reproduce, format, translate, moderate, display, distribute, and use the content in connection with our website, products, customer service and marketing.

You confirm that your content reflects a genuine experience, is accurate to the best of your knowledge, is lawful, does not infringe another person’s rights, contains no malicious code, contains no confidential personal information, and does not contain abusive, defamatory or discriminatory material.

Honest and transparent reviews#

We prohibit fake reviews, purchased reviews, impersonation, review swapping, fabricated customer experiences, undisclosed incentivised reviews, manipulation of ratings, and selective suppression of genuine negative reviews.

You must disclose any material connection relating to a review, including a free product, discount, payment, employment, family relationship, commercial relationship, or other incentive.

Incentivised reviews must remain honest and may be labelled as incentivised.

We may use proportionate measures to verify, investigate, label, reject or remove reviews that appear unlawful, deceptive or inconsistent with our Review Policy.

We will not remove a lawful review solely because it is critical or negative.

Part L – Privacy and Communications#

Our Privacy Policy explains how we collect, use, share, retain and protect personal information.

To fulfil orders, we may share necessary information with suppliers, manufacturers, warehouses, fulfilment partners, customs brokers, carriers, payment processors, fraud-prevention providers, and customer-service providers.

Some providers may be located outside the United Kingdom.

International transfers of personal information will be handled in accordance with applicable data-protection law and the safeguards described in our Privacy Policy.

Communications#

We may send transactional communications concerning orders, payment, delivery, returns, account security, product safety, recalls, and legal notices.

These communications are necessary for administering our relationship with you.

We will send electronic marketing only where permitted by law.

You may withdraw marketing consent or unsubscribe at any time. This will not stop essential service communications.

Part M – Promotions and Gift Value#

Promotions may be subject to campaign-specific terms.

Unless stated otherwise, promotional codes apply only during the advertised period, apply only to eligible products and countries, cannot be exchanged for cash, cannot be combined, are non-transferable, and may be subject to quantity or customer limits.

We may reject or reverse a promotion obtained through fraud, automated activity, duplication, resale, technical manipulation, or material breach of promotional terms.

Where clearly disclosed and lawful, a refund may be recalculated if returning part of an order means the retained products no longer satisfy a promotional threshold.

Gift cards and store credit#

If gift cards or store credit are offered, separate terms will be displayed before purchase or issue.

Gift-card and store-credit terms will not remove mandatory statutory rights.

Part N – Third-Party Services#

The website may use or link to third-party payment services, delivery services, social-media platforms, review services, analytics providers, and external websites.

Third parties may apply their own terms and privacy notices.

We are not responsible for content or services outside our control.

Nothing in this clause excludes responsibility for our own statements, decisions or legal duties.

Affiliate links and sponsored content will be identified where legally required.

Part O – Liability and Events Outside Our Control#

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of obligations concerning legal title, defective products where liability cannot be excluded, or any other liability that cannot lawfully be excluded or limited.

If we breach these Terms, we are responsible for foreseeable loss or damage caused by that breach or by our failure to use reasonable care and skill.

Loss is foreseeable where it was an obvious consequence or was contemplated by both parties when the contract was made.

Products supplied under these consumer Terms are intended for personal use. We are not responsible under these Terms for business losses such as lost profit, lost revenue, lost opportunity, loss of business, or business interruption.

Nothing in these Terms affects your statutory consumer rights.

Events outside reasonable control#

We are not responsible for delay or failure caused by an event outside our reasonable control, including natural disaster, severe weather, epidemic, war, civil disturbance, government action, sanctions, customs closure, carrier shutdown, communications failure, industrial action, or major supplier-facility disruption.

We will take reasonable steps to minimise the effect, keep you informed where appropriate, and resume performance as soon as reasonably possible.

If the effect is substantial, you may be entitled to cancel affected products and obtain a refund.

Part P – Complaints and Disputes#

Please contact us first so that we have an opportunity to resolve the matter.

Email info@redoutableshop.com or use our contact page at https://redoutableshop.com/contact.

Include your order number, contact details, a concise description of the issue, relevant supporting evidence, and the outcome you are seeking.

We aim to acknowledge complaints promptly and provide a substantive response within a reasonable time.

If additional investigation is required, we will provide an update where reasonably possible.

Alternative dispute resolution#

Where we are legally required to identify or participate in an ADR scheme, we will provide the relevant information.

Where participation is voluntary, we will tell you whether we agree to use a suitable accredited ADR provider after completing our internal complaints process.

This clause does not prevent you from contacting Citizens Advice, Trading Standards, your payment provider, an appropriate regulator, or a competent court.

Governing law and courts#

These Terms and contracts made under them are governed by the law of England and Wales.

If you live in England or Wales, the courts of England and Wales may hear disputes.

If you live in Scotland, Northern Ireland or another country, you may bring proceedings in any court permitted by mandatory consumer law.

Customers outside the United Kingdom may also benefit from mandatory consumer protections in their country of residence.

Nothing in these Terms deprives you of a protection that applicable law does not permit you to waive.

Part Q – General Legal Provisions#

We may appoint suppliers, manufacturers, warehouses, carriers, customs agents and other subcontractors to perform parts of the contract.

Unless otherwise stated, we remain responsible for our obligations as the contracting seller.

We may transfer our rights and obligations to another organisation as part of a restructuring, business transfer, financing or sale, provided this does not materially reduce your rights.

We will notify you where legally required.

Except where these Terms expressly state otherwise, no person other than you and REDOUTABLE LIMITED may enforce the contract under the Contracts (Rights of Third Parties) Act 1999.

If a court or competent authority finds a provision unlawful or unenforceable, that provision will apply to the maximum lawful extent where possible, and the remaining provisions will continue in force.

A delay or failure to enforce a right does not waive that right. A waiver relating to one event does not waive rights relating to a later event.

These Terms, the policies incorporated into them and the information provided before purchase form the agreement governing your order. Nothing in this clause excludes liability for fraud, excludes a representation that cannot lawfully be excluded, or restricts mandatory statutory rights.

These Terms are provided in English. Translations may be made available for convenience. Unless mandatory law requires otherwise, the English version will govern where there is an inconsistency.

Company and contact information#

Trading name: RedoutableShop.

Legal entity: REDOUTABLE LIMITED.

Company number: 17304682.

Company type: Private company limited by shares.

Registered in: England and Wales.

Registered office: Flat 1, 99 Ashley Road, Walton-on-Thames, England, KT12 1HH, United Kingdom.

Website: https://redoutableshop.com/.

Contact page: https://redoutableshop.com/contact.

Email: info@redoutableshop.com.

Returns address: Do not send returns to the registered office or dispatch address unless your authorised return instructions specifically identify that address.

Cancellation form#

Complete and return this form only if you wish to cancel your contract. You may instead send any clear cancellation statement containing the same essential information.

To: REDOUTABLE LIMITED, trading as RedoutableShop, Email: info@redoutableshop.com, Contact page: https://redoutableshop.com/contact.

I/We hereby give notice that I/We cancel my/our contract for the sale of the following goods:

Products:

Order number:

Ordered on:

Received on:

Name of consumer(s):

Address of consumer(s):

Email address:

Date:

Signature, required only if this form is submitted on paper: